Refund policy

Our 30-day return policy gives you up to 30 days after receiving your item to request a return, exchange or refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will need proof of purchase to assist with your return.

To start a return, please contact us at info@fashbop.com. When your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@fashbop.com or call us at 888.612.1267

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned such as beauty products, masks, personal hygiene items and candles. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on final sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to contact us upon receipt of the merchandise. We will gladly exchange it, providing items are still in stock. Exchanges will be accepted within 14 days of receipt of purchase. 

Refunds
We will notify you when your items have been received at our facility. Refunds will be directed to your original payment method. It will take 2 to 3 business days to process on our end.  Please allow time for your bank or credit card company to process and post the refund. Individual time may vary depending on the financial institution.